Let’s forget about customer service today

I headed to the neighborhood coffee shop to buy lunch. After a quick decision of the choice of food, I approached the stall vendor that sells fish bee hoon (rice vermicelli). It was the umpteenth time that I had ordered from her, and be greeted with a smile and enthusiasm. I gave her the usual […]

An unwilling subject for discussion

Recently, I almost fell into seeking validation from others again. What a dangerous thing to do. Do realize that we are all wired up very differently from most other people. What works for you, does not work for others, and the reverse is also most certainly true. If it really is not our business to […]

I smell rain

The morning was blazing hot. I staggered out of the air-conditioned bedroom, and was greeted by warmth that was beyond welcome. It was the beginning of the weekend. The night before I had a dream of work. There were very clear and detailed conversations with my boss, and our business partners. It was an exhausting […]